Shipping

 

Shipping to New Zealand now! Please scroll to the bottom to read more! 

Express Delivery Shipping across Australia   

We know the urgency of sending a gift box to someone when they are unwell, that is why we send everything Express Post! Please note our cut off time is 4pm  (Melbourne time) for orders to arrive the next business day***(please view postcode table below). All orders after this time will go in to the post the next day.

If this is a Friday and you place your order before 3:30pm AEST, orders may not arrive until Monday if the recipient doesn't live in a metro VIC area. Any orders placed after this time will be sent on Monday as usual. 

 

****Please Note - We use AusPost Express and base our delivery expectations from their guidelines. Once an item is sent, we rely solely on their excellent service to get your care package to your loved one. The delivery side is completely out of our hands and we cannot be held responsible if there is a hold up with delivery, and there is always a good reason for this. AusPost Express post have the best track record for express delivery and we have found no other service like it. 

 

Postage expectations with AusPost Express post: Next day Metro and wider surrounding areas, 2 business days if living in Far North Queensland & WA. Please see POSTCODE table below.

Saturdays: Auspost will also deliver Express parcels in certain areas on a Saturday in VIC, however this is only based on certain VIC postcodes. 

 

AusPost Next business day delivery to the below postcodes:

STATE

LOCATION POSTCODE RANGES
ACT & NSW

 

Canberra

0200-0250, 2600-2639, 2900-2920

 

Sydney and suburbs
1000-1404, 1411-1920, 2000-2249, 2555-2574, 2740-2786

 

Gosford Region
2250-2263
Newcastle
2264-2310
Wollongong Area
2500-2530
VIC
Melbourne and suburbs
3000-3210, 3335-3338, 33402, 3427-3429, 37502, 37552, 37572, 3765-3767, 3782, 3785-3796, 3800-3810, 3910-3915, 3930-3934, 3975-39772, 8000-8899

Geelong and suburbs

 

3211-3220

Ballarat

3350, 3353-3356
Bendigo
3550, 3552-3556

Shepparton/ Mooroopna/Kialla

3629-36322
Seymour
3660-3661

Latrobe Valley

 

3825, 3840-3844
QLD
Brisbane
4000-4209
Gold Coast
2484-2490, 4210-4299, 9726
Booval/Ipswich Areas
4300-4305
City of Toowoomba
4350
Strathpine/Caboolture
4500-4510, 4520
Sunshine Coast Areas
4550-4601
Maryborough City
46502
Hervey Bay
4655
Bundaberg City
46702
SA
Adelaide
5000-5199, 5800-5999
TAS
Hobart area
7000-7019, 7050-7053, 7055, 71722, 7892
Launceston
7248-7325
WA - to Perth CBD
From all above locations to Perth CBD
6000-6005, 6800-6899

 

Postcode not listed above? You'll still get fastest possible delivery

Express Post is the best option to send something to another state the quickest way possible. Items sent outside the above postcodes will usually take 2 to 3 business days with Express Post.

 

Hospitals

In our recent experience when buying for someone who is in hospital there are a few things to consider before sending the Feel Better Box direct to the hospital:

Will the giftee be in Hospital longer then a couple of days? - If you are unsure, it might be a good idea to send it to their home if they have someone living there or to a close relative who can take the gift box to them when they visit.

Are you sending on a Friday? The gift boxes are sent via AusPost express post, however if they are sent on a Friday, they may not arrive until Monday. However, if you are sending on a Friday and the parcel is going to NSW - there is a very high chance it will arrive with the Saturday post.

What details do you need to add to for sending to a hospital? You should give as much detail as possible - the hospital name, address, ward number, bed number, the full giftee name. 

What happens when the parcel arrives at the hospital? The parcel will go into their mail room or to switch board room and from there we cannot guarantee how long it will take to arrive with the giftee. 

Australia Wide AusPost Shipping Prices:

Express Flat Rate $6 - Orders under $69

Express Flat Rate $11 - Orders over $69

 

New Zealand Postal Expectations

We send all care packages express post, and NZ is no exception. However, the AusPost express network suggests the care packages will take 3 Business Days. We are subsiding some of the cost, the cost is as follows:

Small care package (500g) - $15

Medium Care Packages (1kg) - $24

Large Care Package (2kg) - $29